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Made for Sri Lankan Businesses

ලංකාවේ අංක 1 WhatsApp CRM පද්ධතිය

Supercharge your retail or e-commerce business. Connect your existing WhatsApp number by simply scanning a QR Code. Let multiple team members reply simultaneously while keeping your mobile app active!

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100+ Lankan Brands
3x Sales Growth
98% Response Rate
app.saaslanka.com/inbox
SaaSLanka CRM Inbox UI

Why Sri Lankan Brands Choose SaaSLanka CRM?

Everything you need to turn WhatsApp conversations into sales revenue, built for local workflows.

Scan QR Code Setup

Connect your active phone number in under 30 seconds by scanning a QR code (like WhatsApp Web). Keep using your WhatsApp app on your phone while syncing chats in real-time.

Multi-Agent Team Inbox

Let your entire sales, billing, and dispatch teams log in and reply simultaneously using the same WhatsApp number. Auto-assign chats to specific sales reps.

Avurudu & Festival Broadcasts

Send bulk promotion messages, discount alerts, and festival greetings to thousands of customers. Keep opt-out rates low and protect your number from spam reports.

Visual Sales Pipelines

Track orders from "New Query" to "Bank Paid" or "COD Shipped" to "Delivered". Drag-and-drop pipelines customized for local couriers (Domex, Pronto, Koombiyo).

Sinhala & Tamil Presets

Type / to instantly choose templates in local languages. Copy-paste bank transfer details, delivery fee cards, and store locations in Sinhala or Tamil instantly.

Out-of-Office Autoreplies

Create automated greeting messages, out-of-office autoreplies, and interactive button menus. Let customers self-navigate FAQ categories without agent intervention.

SL
Suresh Silva (Colombo 04)
Active Order • COD Pending
Hi, can I know the delivery fees and bank details?
/bank_details
🏦 SaaSLanka Bank Presets:
Sampath Bank
• Account Name: SaaSLanka Retail
• Account Number: 1009 8472 2291
• Branch: Colombo Fort

Please send a photo of the deposit slip here!
Highly Localized

Close Deals Faster with Sri Lankan Quick Replies

Sri Lankan customers appreciate answers in their preferred language. SaaSLanka CRM comes preloaded with common local business responses:

  • Ayubowan & Vanakkam Greetings: Start chats politely in Sinhala & Tamil.
  • LKR Delivery Cards: Colombo vs Outstation courier fees (Pronto, Koombiyo, Domex templates).
  • Local Bank Account Templates: Pre-filled Sampath, Commercial, HNB, and BOC account text snippets.
  • COD Customer Address Forms: Fast standard forms to request delivery name, phone, and address.

Simple, Flexible Pricing

No hidden fees. Pay in Sri Lankan Rupees (LKR) with local bank transfers or cards.

Monthly Billing Yearly Billing Save 20%

How many agents / sales reps do you have?

5 Agents

Adjust the slider to see which plan fits your business best.

Startup Pack

Best for small instagram & FB shops

LKR 4,900/month
  • Up to 3 Sales Agents
  • Shared Chat Inbox
  • QR Code Link Integration
  • Sri Lankan Presets Library
  • Interactive Flow Builder
  • Advanced CRM analytics
Get Startup Pack

Enterprise Pack

For large wholesale & retail chains

LKR 19,900/month
  • Unlimited Agents
  • Shared Chat Inbox & Multi-Pipelines
  • QR Code Link Integration
  • Priority Local Support (Sinhala/Tamil)
  • Unlimited Broadcast campaigns
  • API Integrations (WooCommerce/Shopify)
Get Enterprise Pack

Get a Free 14-Day Demo Account

No credit card required. Our team will contact you within 2 hours to connect your WhatsApp account via QR Code and import your existing customer contacts.

Instant QR Connection

Keep using your personal or business mobile app. Connect just like WhatsApp Web.

Immediate Setup Assistance

Our Colombo-based support team will guide you via WhatsApp call.

Request Demo / Callback

Frequently Asked Questions

Everything you need to know about setting up SaaSLanka CRM for your team.

Can I keep using my phone app and current WhatsApp number?

Yes, absolutely! Unlike official API methods that require you to delete the WhatsApp app from your mobile phone, SaaSLanka CRM uses a secure Multi-Device session (QR scan setup). You keep your chats on your phone and can still use WhatsApp on your phone normally, while your sales agents log in and reply from their desktops!

How do I connect my number to SaaSLanka?

It takes less than 30 seconds. In the settings panel of your SaaSLanka dashboard, we generate a secure QR code. Open WhatsApp on your phone, go to "Linked Devices", and scan the QR code (just like linking WhatsApp Web). Your entire chat history will immediately sync to the CRM shared inbox!

Are there limits on broadcast campaign messages?

With our QR Link technology, your broadcast speed simulates human interaction rates to ensure security. There are no direct WhatsApp API cost fees for these messages since they route through your existing mobile connection, but we recommend avoiding spamming to protect your number from user reports.

Do you support Unicode Sinhala and Tamil characters?

Yes, fully. All messages, quick reply presets, customer details, and automated flows support full unicode Sinhala, Tamil, and English. Sri Lankan emojis and symbols are also supported.

Can multiple agents log in from different places?

Yes, SaaSLanka CRM is a cloud web app. Your agents can log in from their desktops, tablets, or phones from anywhere in Sri Lanka and reply concurrently.

How do we get support when setting up?

We provide localized setup support. Our team is based in Colombo and is available for WhatsApp chat, call, or remote desktop setup (AnyDesk/Zoom) to make sure your team is fully configured in no time.